ISO 9001 - Quality Management System


Face to face training or online training

Course Inclusive

Training materials & certificate of completion

Course Description

ISO 9001 is the most widely recognized international standard for Quality Management, with more and more companies in both public and private sectors understanding and recognizing the Quality Management System as the fundamental for their business performance.

This program provides an overview of the Quality Management System. It introduces the basic principles of Quality Management and the way in which quality of the organization’s product and/or service performance can be controlled and continuously improved using the framework of the ISO 9001 Quality Management Systems Model.

Entry Competencies of Participants (Prerequisites)

Basic understanding of business processes

Course Objectives / Learning Outcomes

  • Describe the purpose, structure and management principles underpinning ISO 9001 Quality Management System Standard
  • Learn and develop policies, process and procedures to meet ISO 9001 requirements
  • Identify the needs for quality and understand the contents of an QMS in the context of ISO 9001

Course Content

  • Introduction to Quality Management
  • Benefits of a Quality Management System
  • Introduction to ISO 9001
  • History and Principles of the ISO 9001
  • ISO 9001 Management Requirements
  • Opportunities and Risk
  • Implementing Quality Management System
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