Course Duration

16 hours, 2-day training workshop

Course Inclusive

Training materials & certificate of completion

Course Description

Talent war is a reality in most competitive industries. And it is a fact that employees leave not because of the company but primarily because of their managers. When an employee is not getting the growth and development they want, they seek it with another company. Most of the time the main issue is not salary, environment or workloads but most of the time it’s just communication breakdown. This communication gap creates a variety of other issues that would be solved through strong culture of coaching and mentoring.

In this course, participants will learn essential coaching and mentoring skills to achieve team and individual success.

Learning Outcomes

• Get better performance from every team member
• Understand the organizational impact of having a culture of coaching and mentoring
• Develop coaching and mentoring skills
• Overcome common obstacles to mentoring relationships

Course Content

• What is coaching?
• What is Mentoring?
• The impact of great coaches and mentors in the business
• Building rapport with your mentee
• The coach as a practical psychologist
• The art of asking powerful questions
• The art of listening without judging
• The art of giving advice
• Limitations of an internal coach/mentor
• Understanding the life-long process of self-discovery

Teaching Methods

• Interactive discussion
• Case studies
• Video presentation

Evaluation Methods

• Group and individual presentations
• Coaching reflections