Management for Executives

Course Content

    Module I: Service Operations and Quality Management Course
    1. Service Operations Management Essentials
    2. Service Quality and Excellence: Creating Devoted Customers

    Module II: Operations and Supply Chain Management Course
    1. Production & Operations Management
    2. Supply Chain Management
    3. Demand Management and Forecasting
    4. Capacity Planning & Production System Design
    5. Physical Distribution – World Class Warehousing and Logistics Training Course

    Module III: Productivity Improvement and Quality Management Course
    1. Total Quality Management Course
    2. Productivity Through Effective Supervision
    3. Problem Solving and the 7 QC Tools Workshop
    4. Cost Management and Productivity Improvement (KAIZEN)

    Module IV: Lean Management Course
    1. Lean Manufacturing and Lean Office Essentials
    2. Value Stream Mapping

    Module V: Strategic Planning and Management
    1. Strategic Planning & Management (SPM) Workshop
    2. Problem Solving & Decision-Making
    3. Strategic Marketing & Financial Management
    4. Strategic Human Resource Management: A Competency-based Framework
    • Makati
    • +63 2 8891 0722
    • +63 2 8891 0713
    • +63 2 8751 6482
    • Intramuros
    • +63 2 8524-5572
    • Intramuros
    • 658 Muralla St., Intramuros, Manila 1002, Philippines


    • Makati
    • 333 Sen. Gil Puyat Ave., Makati City 1200, Philippines